How to Create Information Technology | CSC110 Professional Practices #assignment #casestudy

How to Create Information Technology CSC110 Professional Practices Individual AssignmentShow more

Case Study Report

This assignment aims to develop an understanding about different practices in a certain scenario to solve different problems in an organization. The assignment addresses a specific case in which a junior staff member returns from a leave after taking a special leave for her mother. She is a very competent person and is facing financial problems, she wants to work full time but she has missed many meetings. Due to her absentees everyone is feeling the pressure and some of the workers have started expressing the pressure and even one of them has started commenting on her. So, the objective of this assignment is to understand the situation and address the problem in a an appropriate way. "Table of Contents

Introduction:

1. A range of interpersonal and transferable communication skills:

1.1. Effective communication:

1.1.1. Verbal and Non-verbal Communication:

1.1.2. Openness and Responsiveness:

1.1.3. Formal and Informal Communication:

1.1.4. Academic Report Writing:

1.1.5. Use of IT to enhance communication:

1.2. Interpersonal Skills:

1.2.1. Emotional Intelligence:

1.2.2. Communication

1.2.3. Reliability:

1.2.4. Leadership:

1.2.5. Positivity

1.2.6. Negotiation

1.2.7. Openness to Feedback

1.2.8. Empathy

1.2.9. Teamwork

1.2.10. Active Listening

1.3. Time Management Skills:

1.3.1. Prioritizing

1.3.2. Scheduling

1.3.3. Task Management

1.3.4. Workload Management

2. Applying Critical Reasoning and Thinking to a range of problem-solving scenarios:

2.1. Problem Specification:

2.2. Possible Outcomes:

2.3. Planning and Implementation:

2.4. Evaluation:

3. Working with a team:

3.1. Teams in the Workplace

3.1.1. The Purpose of Teams

3.1.2. The Role of Teams

3.1.3. Cross-Functional Teams

3.1.4. Team Processes

3.2. Teams and Teams Building:

3.2.1. Four approaches of team development:

3.2.2. Effectiveness of team building:

3.2.3. Effect of team building on performance:

3.2.4. Challenges to team building

4. Continuing Professional Development:

4.1. Responsibilities:

4.2. Performance Objectives:

4.3. Evidence Criteria:

4.4. Motivation and Performance:

4.5. Development Plan:

4.5.1. Current Performance:

4.5.2. Future Needs:

4.5.3. Opportunities and Threats to Career Progression:

4.5.4. Aims and Objectives:

4.5.5. Achievement Dates:

4.5.6. Review Dates:

4.5.7. Learning program:

4.5.8. Action Plans:

References:"

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